Privacy Policy
This Privacy Policy explains how personal information may be collected, used, and managed when interacting with this website and its services.
Information Collection
Information may be collected when users submit enquiries, complete forms, or interact with website features.
- Name and contact details
- Message content submitted through forms
- Basic technical data (such as browser type)
How Information Is Used
Information is used to respond to enquiries, provide relevant service communication, and improve overall website experience.
Data Retention Periods
Different types of information are retained for specific periods based on operational requirements.
Contact enquiries: retained up to 12 months
Communication records: retained up to 24 months
Technical logs: retained up to 6 months
Form submissions: retained up to 12 months
Information Sharing
Information is not sold or shared for unrelated purposes. It may only be used where necessary to operate core website functions.
Data Security
Reasonable technical and organisational measures are used to help protect information from unauthorised access or misuse.
User Rights
Users may request access, correction, or deletion of their personal information where applicable.
Policy Updates
This Privacy Policy may be updated from time to time to reflect operational or functional changes. Updates take effect once published on this page.